The protection of your personal data is important to G & H Transport and Repairs (Pty) Ltd; its subsidiaries and affiliates (collectively referred to as “G & H Transport“). Please take note of the following information pertaining to the collection and processing of your personal data based on your interactions with us, doing business with us, our products and services, or whilst contacting us via various channels, including making use of our online platforms.

G & H Transport collects, uses and allows access to your personal data in accordance with the laws pertaining to data privacy.

In this privacy policy, personal data (“data”) refers to all information that can be used to determine who you are (including juristic persons in South Africa), for example your name, your e-mail address, IP address and Identity number.

  1. Responsible body and Data Protection office
    G & H Transport (also referred to as “we, us, our” in this document), is the data controller and therefore responsible for collection and processing of your personal data. If you have any questions regarding our data processing activities, your rights or any of the contents of this privacy notice please contact our Privacy Office at popi@ghtransport.
  1. Our lawful reasons for processing your personal data
    At G & H Transport we respect your privacy and value the trust which you place in us. As a result, we will only process your data when we have a valid reason do so. Our lawful reasons for processing your personal data will most commonly include:
    1. Performance of contract, which includes processing of personal data required to enter into a contract with you or the organisation for whom you work;
    2. Compliance with a legal obligation on G & H Transport;
    3. Where it is necessary for our legitimate interests (or those of a third party) and your privacy right(s) do not override those interests;
    4. We may also use your personal data in the following situations, which are likely to be rare:
      1. where we need to protect your (or someone else’s) interests, or
      2. where it is necessary in the public interest or for official purposes;
    5. Under limited circumstances we may also process your personal information based on your consent; and
    6. Operational reasons that include Access Control, Investigations and Access Permit/Card process (screening) when visiting one of the G & H Transport sites or premises.

Regarding specific processing activities, we may provide supplementary privacy notices to facilitate transparency, where the lawful basis, purpose or processing activities may need further elaboration.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you (by means of direct communication to you, revised privacy notice or other appropriate means) and we will explain the legal basis which allows us to do so.

  1. The personal data we hold
    Based on the lawful reasons above, we may collect, store, and use the following categories of personal data about you:
    1. basic information, such as your name, your employer, your title or position and your relationship to a person;
    2. contact information, such as your physical address, email address and phone number(s);
    3. financial information, such as bank account details;
    4. technical information (including your IP address), such as information from your visits to our website or any applications or in relation to materials and communications we send to you electronically;
    5. information you provide to us for the purposes of attending meetings and events, including access and dietary requirements;
    6. identification and background information provided by you or collected by us as part of our business acceptance processes;
    7. personal data provided to us by or on behalf of our clients or generated by us in the course or providing services which may include special categories of data;
    8. details of your visits to any of our offices;
    9. publicly available information in order to facilitate our business dealings with you or your employer; and
    10. any other information relating to you which you may provide to us.
  1. How we use particularly sensitive personal data
    “Special categories” of particularly sensitive personal data are afforded higher levels of protection. Reference to Special categories of data includes race or ethnic origin, trade union membership, political persuasion, health or medical information and criminal behaviour.

    We will only collect, store and/or use your personal data which falls within this category, if we have a valid justification for processing. As required by applicable law(s), we have appropriate policies and safeguards in place, when processing these categories of information.

    We may process special categories of personal data under the following justifications:

    1. in limited circumstances, with your explicit written consent;
    2. where we need to carry out our legal obligations or exercise rights in connection with any contract we may have with you or the organisation for whom you work; or
    3. where it is needed in the public interest.

      Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public.

  1. Data Sharing
    We may have to share your personal data with various internal G & H Transport functions and various entities within the G & H Transport group (e.g. G & H Transport Forensic Services, G & H Transport Security Services, G & H Transport HR, G & H Transport Group Ethics, etc.), as well as various third parties, including third-party service providers who are engaged to perform services on our behalf such as product or service delivery, credit reference checks, or business scoring.

    Where appropriate, before disclosing personal data to a third party, we shall contractually mandate the third party to take adequate precautions to protect that data and to comply with applicable law.

    In the event of a merger/acquisition or company re-structure, your personal data may be part of the transferred assets and are likely to be disclosed to the new company.

Sharing Data with third parties
All our third-party service providers and all G & H Transport entities are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions and applicable legal requirements. 

Transferring data globally
We may transfer your data globally, to perform any contract that we may have with you or for other legitimate reasons. For transfers of personal data to regions other than the European Union, we will ensure that appropriate safeguards are applied to the transfer such personal data. All personal data will be transferred according to applicable data privacy laws and our privacy policy. Details of such safeguards can be obtained from the G & H Transport Data Privacy Officer.

  1. Data security
    G & H Transport strives to secure the confidentiality, integrity and availability of your personal data by taking appropriate and reasonable, technical and organisational measures to prevent loss of, damage to, unauthorised use or destruction; and unlawful access to, or processing of your personal data. To this extent, we have due regard to generally-accepted information security practices and procedures, and a dedicated information security team, which constantly reviews and improves our personal data security measures.

    We endeavour to secure your personal data stored on G & H Transport information systems and held in hard copy. Personal data contained in hard copy (paper) format is kept secure and safe in warehouses or lockable cupboards.

  1. Data retention
    We will only retain your personal data, in accordance with our records management policy.  We will retain information for as long as it is necessary to fulfil the purposes for which we collected it or where we are legally entitled / obligated to do so. This includes for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the purpose for which we process personal data, the volume, the nature, and sensitivity of the personal data. We further consider the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

    Once we no longer have a lawful basis to process your personal data, we will securely destroy your data in accordance with our records management policy and applicable laws.

  1. Processing you can expect from us via various touch points
    • Data processed when you visit our website
    1. Processed data collected: If you visit our websites your browser automatically transmits the following data:
      1. Date, time and duration of the time you have spent viewing a page
      2. Name of your Internet Service Provider
      3. The referring website
      4. The IP (Internet Protocol) address of your device/ workstation / computer
      5. Your internet browser type and version
      6. The operating system of your device / workstation / computer

9. Purposes of data processing:

It is necessary to store data for a limited period to be able to effectively deliver the website to your browser with the necessary functionality.  With the help of this data we also obtain statistical information on how our websites are used. We also collect the data to secure, prevent and track access, or misuse of our websites and IT systems.

Legal basis:
Data is processed based on your consent.  You consent by clicking the button on our cookie banner. 

Links to G & H Transport Social media pages
G & H Transport has links to their various social media pages. If you visit these websites the Privacy Policy and Terms and Conditions of the specific website apply.

  • Data collected when you contact us
  • Processed data:
    When you contact us via a contact form, via email or phone, we process the personal data you communicate to us, e.g. your name, your email address and your request. The data will be stored in a G & H Transport repository. The data marked as mandatory must be provided in order to action your request. Refusal to provide certain information may result in G & H Transport being unable to action your request.
  • Retention period:
    We store your data as long as it is necessary to fulfil the purposes mentioned above. Should the business activity referred to above result in the conclusion of a contract or other business relationship which you are party, your data may be stored as necessary according to that contract.

10. Your rights

    • Privacy a fundamental right
      At G & H Transport we respect your fundamental right to Privacy. Your trust and confidence are of paramount importance to us. Please see your privacy rights below, relating to the use of your personal data which may be exercised under certain circumstances.
  • Right to withdraw your consent:
    You may withdraw your consent to the processing of your personal data at any time. Please note that the revocation does not affect the legality of the data processed thus far. As far as we process personal data for direct marketing purposes you have the right to object at any time.
  • Right to object:
    You may object to processing of your personal data where we are relying on a legitimate interest and there is something about your situation which makes you want to object to processing on this ground.
  • Right to access:
    This right enables you to access the personal data we hold about you and to check that we are lawfully processing it.
  • Right to correction:
    The right enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Right to data portability:
    Under certain circumstances you may have the right to request the facilitation of a transfer of your personal data to another party.
  • Right to Deletion:
    This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing.

Your Duties

    • As the party responsible for the lawful processing and security of your personal, we endeavour to treat your personal data according to this privacy policy, applicable law and international best practice. In order to facilitate the protection of your personal data, you have the following duties:
      • duty to inform us when there are changes to your personal data;
      • duty to safeguard your personal data; and
      • duty confirm your identity in order to action your rights.
  1. Contact point for asserting your rights:
    Should you wish to exercise any of the privacy rights above, you can direct your queries to popi@ghtransport.africa

  2. Right to contact a supervisory authority:
    You can file a claim with the respective data privacy supervisory authorities if you believe that our data processing does not meet the legal requirements, or we did not facilitate the exercise of your rights in the accordingly. Contact details for your local Information Regulator can be found on the internet or by requesting them from the G & H Transport Data Privacy Officer.
  1. Updates
    We reserve the right, at our sole discretion, to modify, add or remove sections of this privacy notice at any time and we will notify you of any changes. This privacy notice (and any updates to or amended versions of this privacy notice) will be published on G & H Transport’s website as well as any other channels we may find appropriate.


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